Unfortunately, users can't be added directly.

The second tab allows you to add or remove users for the monitoring system. The first allows you to configure the default thresholds for the monitored parameters, and select which will generate email alerts. The settings page has only two tabs, listed on the left hand side, Default Monitors and User Accounts. Spiceworks provides a range of alert options but although you can change their default parameter thresholds you can't create your own alerts However, unlike more fully featured monitoring solutions (both commercial and open source) it lacks the ability to monitor specific processes, or any way to create custom alerts for specific error conditions. These can monitor for specific conditions such as consistently high processor load, spikes in memory usage, low disk space, and network bottlenecks. The software keeps an eye on 26 different parameters for each device, split into 5 categories: Host, CPU, Memory, Disk, and Network. Fortunately, once registered, future attempts to access help from within Network Monitor's web interface will take you straight to the community support page, where you can search previously asked questions or go to the support forums. The main dashboard screen gives you a quick overview of any issues and lets you add your most important servers for at-a-glance monitoringĮven more annoyingly, once you've registered a profile, you're taken to the main Spiceworks community page, instead of the Network Monitor help pages.

The account creation process tries to get you to set up a profile for your company, as well as one for yourself and although it's possible to skip most of this, it's irritatingly involved if you just want some immediate help with the software.

There's also a menu option for help, but rather than immediately providing you with relevant documentation, it takes you to the Spiceworks community site, where you have to set up a forum name before you can access any useful information. When you first connect to the network monitor a rather annoying help bar dominates the left side of the screenĪs well as the main dashboard, there are dedicated pages for devices, where you can add and view details of the machines you wish to monitor, and settings, where you can configure alerts and add users. The basic help information it displays isn't terribly useful, but once closed, it remains shut on future logins unless deliberately re-opened. The first time any user logs in, a help panel automatically opens up across the left-hand third of the page, annoyingly obscuring the dashboard items below it.

How to install spiceworks help desk